Refund & Exchange

• Products must be unused, unworn, and in original packaging to qualify for a return.
• Returns are only accepted in case of a defective or faulty product.
• Change of Mind is not eligible for return. However, if approved, a 10% deduction will be applied to the product price.
• Return requests must be made within 2 days of receiving the order.
• No Return & No Exchange on discounted or sale items.

Returning a product is simple:

• Send the product back to our address via any courier service (Pakistan Post, M&P, Leopard, or TCS).
• Once we receive and inspect the product, our team will contact you.
• You will be asked to provide your bank account or Easypaisa details for the refund.

• All sizes are provided clearly with a size chart.
• If you receive the correct size you ordered, but it does not fit, it will not be considered a return.
• This is considered a customer-side issue, not a product fault.
• However, you may request a size exchange (see exchange policy below).

All sizes are listed in EURO sizing. Please check the size chart before placing your order.

• Exchanges are processed within 7 days after receiving the returned item.
• Charges: A Rs. 300 delivery fee will be applied for size exchange.
• Customers must also bear the courier charges when sending the item back.

If you receive a defective or faulty product,

• No extra charges will apply.
• You can choose between a replacement or a full refund.

• Send the product back to our address via courier (Pakistan Post, M&P, Leopard, or TCS).
• Once received, we will dispatch your requested size.

Refund Process:

• Our refund & exchange window is 7 days from the date of purchase. After 7 days, we may not be able to process refunds or exchanges.
• Once we receive your returned item, it will be inspected.
• You will be notified about the approval or rejection of your refund.
• If approved, the refund will be processed to your original payment method (Bank / Easypaisa) within a few working days.